Critical factors for successful total quality management (TQM) implementation in manufacturing food and beverage industry
| dc.contributor.author | Eke, Chidebere Solomon | |
| dc.date.accessioned | 2025-04-23T11:19:42Z | |
| dc.date.available | 2025-04-23T11:19:42Z | |
| dc.date.issued | 2023-08 | |
| dc.description | This thesis is for the award of Master of Science (MSc.) in Project Management Technology | |
| dc.description.abstract | The need to drive the implementation of total quality management in organization cannot be over-emphasize, hence the research on critical success factors in implementation of total quality management in manufacturing food and beverage industries. In this research, critical success factors in implementation of (TQM) total quality management is understudied and analyzed. The objective of this research study were understudied which included the following as stated,(i) Identified the critical success factors to Total quality management(TQM) implementation in manufacturing food and beverage industry (ii) Evaluated the contribution of these factors to TQM implementation and (iii) determined the impact of these factors to TQM implementation to food and beverage industry. , We were able to identify twelve independent variables and we downsized the number of variables to five, from secondary and primary data which used factor analysis technics in the reduction process. The most important variables so identified includes the following, (1) quality of food and beverage materials & additives(x1), (2) quality of food and beverage process planning & design(x2), (3) quality of food and beverage top management policy & supports(X3), (4) quality of food and beverage regulatory bodies(X4) and (5) quality of food and beverage environmental hygiene & safety(X5).An exploratory research method was adopted, results were determined and in-depth data analysis was carried out. The significance level of the independent variables was statistically achieved. In this research, with a significance level of 0.05 and confidence level of 95%, we were able to determine the various values of t-statistics in order to rank these factors. A multiple regression analysis was adopted in the cause of this research, having determined these with an R2 value of 0.586. With these, a multiple regression analysis model was designed to determine the impact of these independent variable against a dependent variable. From our findings we were able to identify the critical success factors in implementation of total quality management in manufacturing food and beverage industry, also the impacts of these factors so determined. However, it is noted that implementation of these success factors will increase the productive output of an organization and most especially in food and beverage industry. It is recommended that food beverage and manufacturing industry should adopt these critical success factors in total quality management implementation (TQM). The areas of recommendation for further studies includes how we can deploy a software in product management to manage different set standards in the industry and TQM software product application. | |
| dc.identifier.citation | Eke, C. S. (2023). Critical factors for successful total quality management (TQM) implementation in manufacturing food and beverage industry (Unpublished Master's Thesis). Federal University of Technology, Owerri, Nigeria | |
| dc.identifier.uri | https://repository.futo.edu.ng/handle/20.500.14562/1787 | |
| dc.language.iso | en | |
| dc.publisher | Federal University of Technology, Owerri | |
| dc.rights | Attribution-NonCommercial-ShareAlike 4.0 International | en |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-sa/4.0/ | |
| dc.subject | Success factors | |
| dc.subject | total quality management | |
| dc.subject | implementation | |
| dc.subject | Department of Project Management Technology | |
| dc.title | Critical factors for successful total quality management (TQM) implementation in manufacturing food and beverage industry | |
| dc.type | Master’s Thesis |