Evaluation of total quality management (TQM) practices of selected construction firms in Akwa Ibom Metropolis
| dc.contributor.author | Duru, Emmanuel Chigozie | |
| dc.date.accessioned | 2025-04-29T13:44:15Z | |
| dc.date.available | 2025-04-29T13:44:15Z | |
| dc.date.issued | 2023-07 | |
| dc.description | This thesis is for the award of Master of Business Administration degree (MBA) in Project Management Technology | |
| dc.description.abstract | The construction industry grapples with significant challenges arising from both domestic and international market competitions. These challenges stem from the limited capacity of construction companies to adopt innovative managerial methodologies capable of addressing the prevailing complexities within the business environment. Consequently, the sustainability and competitive positioning of these companies in the dynamically evolving global economic landscape become precarious. Failure to effectively mitigate these challenges and devise strategic solutions may result in the displacement of domestic employment opportunities in Nigeria by multinational construction firms, thereby exertingadverse repercussions on the nation's economy. To preemptively address this impending threat, a rigorous scientific inquiry into the total quality management (TQM) practices of selected construction companies in Nigeria becomes imperative.Consequently, this research project aimed to evaluate the TQM practices of chosen construction companies situated in the Akwa Ibom Metropolis. Utilizing structured questionnaires, secondary data were gathered from 45 selected construction companies, with 40 returned and validated responses. Reliability testing was conducted using Cronbach's alpha statistic. Dimension reduction analysis, employing the principal component regression method, was employed for factors influencing TQM practices, encompassing twenty questions, as well as fifteen questions pertaining to TQM practices adhered to by the companies. The findings, based on factor loadings of singular components extracted in each instance, revealed that Project quality, estimation, scheduling, risk assessment, and quality of workmanship emerged as the top five factors influencing Quality Management. Concurrently, proper planning, adequacy of employee training, budgetary allocation, staff training, and personnel management were identified as the foremost TQM practices adhered to by construction companies in the Akwa Ibom Metropolis. This research contributes to the understanding of TQM dynamics within the construction sector, offering valuable insights for enhancing competitiveness and sustainable growth in the face of evolving market challenges. | |
| dc.identifier.citation | Duru, E. C. (2023). Evaluation of total quality management (TQM) practices of selected construction firms in Akwa Ibom Metropolis (Unpublished Master's Thesis). Federal University of Technology, Owerri, Nigeria | |
| dc.identifier.uri | https://repository.futo.edu.ng/handle/20.500.14562/1803 | |
| dc.language.iso | en | |
| dc.publisher | Federal University of Technology, Owerri | |
| dc.rights | Attribution-NonCommercial-ShareAlike 4.0 International | en |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-sa/4.0/ | |
| dc.subject | Evaluation | |
| dc.subject | Total Quality Management (TQM) | |
| dc.subject | construction firms | |
| dc.subject | Akwa Ibom Metropolis | |
| dc.subject | project quality | |
| dc.subject | estimation | |
| dc.subject | risk assessment | |
| dc.subject | Department of Project Management Technology | |
| dc.title | Evaluation of total quality management (TQM) practices of selected construction firms in Akwa Ibom Metropolis | |
| dc.type | Master’s Thesis |